oil change | tune ups | air conditioning | electrical | major & minor maintenance
Mercedes (MBZ) Service A | Mercedes (MBZ) Service B | Mercedes (MBZ) Flexible Service | BMW Inspection I - BMW Inspection II
suspension repairs | brake services | transmission services | radiator services | engine repair  | window repair

18 Years' Experience | Mercedes Benz Factory Trained | Parts, Service & Repair
Authorized Extended Warranty Service  |  Bosch Authorized Service Center

We service MERCEDES BENZ  |  bmw  |  mini  |  PORSCHE  |  AUDI  |  VOLKSWAGEN  | VOLVO automobiles.

European Auto Repair      1573 Third Avenue      Walnut Creek, CA 94597
Serving the Diablo Valley, Contra Costa County and beyond since 1997
Oakland | Berkeley | Orinda | Moraga | Lafayette | Walnut Creek | San Ramon | Danville | Alamo | Blackhawk
Pleasant Hill | Concord | Martinez | Clayton | Bay Point | Pittsburg | Antioch | Brentwood | Oakley | Byron | Discovery Bay

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Volume 1 - Issue 1 | December, 2008

 

Carlos Showing Now Sole Owner

"AUTO ADVISORIES"
Newsletter Launches


Carlos Showing

Carlos Showing, former co-owner of European Auto Repair, has now become the sole owner of the business.

He has implemented  numerous changes, with more to come,

We've created "AUTO ADVISORIES" - a method  of periodic email and web communication - for several reasons:

  • you can receive timely information about the well-being of your vehicle

  • we can alert you to service issues that may affect you and your car

  • we can offer you special savings from time to time

  • you can easily receive our newsletter when it is published (about quarterly).

We will assure you that you will not be "bombarded" by emails as a result of your subscription. Of course, we want to stay in touch so you'll think of European Auto Repair, Inc. when its time to take care of your car, but we know you don't want your inbox cluttered with useless emails. 

but the long-standing attention to personal service and quality work will continue to be the foundation of the business.

"I want all our customers to know we are right here for them, just as before, but with a renewed dedication to provide the very best in quality, service and value," says Carlos.

An immediate addition will be a new company web site and communications tools, designed by Thompson Group Marketing of Walnut Creek.

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TIPS FROM CARLOS
Understanding the Warranty "stuff"
and the Major Myth of Vehicle Dealerships

There are different approaches to maintaining your automobile:
  • Buy a new car, perform minimal repairs, drive the car until the warranty runs out and then buy another new car and start over.
     
  • Buy a new car and do preventative maintenance. Use quality parts, skilled technicians and drive the car long beyond the warranty period because you don't want to go through the purchase process again for many years.

Assuming you wish to drive your car long beyond the warranty, read on.

The maintenance that is described in the owners manual is a basic schedule intended to preserve the systems of your car for the duration of the original warranty. That maintenance is not intended to prolong the life of the car. Repair procedures, quality of parts and installation are the things that prolong the life of the car.

Maintenance of your new car does not have to be performed by the dealer that you purchased your car from.  It can be

performed by any Repair Dealer, which means any auto repair shop that has the proper training to do so.  European Auto Repair qualifies as one of these Repair Dealers.

As we develop a trusting relationship with our customers, we are able to tailor our repair procedures and maintenance schedule to conform with what best suits your needs and what you need to do to be a good car owner. This maintains the car's warranty as well.

In the long run this is the best and most economical way to maintain your car. We can work to eliminate major repair surprises and help pre-plan when larger repairs might come up next.

We suggest that we meet to discuss which of the procedures best suits your needs and explain what procedures we need to follow.

Give us a call and schedule a free consultation.  Bring your receipts of previous repairs, discuss what you expect of your car and give us an opportunity to show you how best to treat your car and spend your money wisely.


 

 
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